WordPress Rocket

Authority Websites Are Dominating Markets Online

WordPress Rocket header image 2

Marketing by Word of Mouth: Customers Are Most Influenced by Friends, Not Traditional Media

March 29th, 2009 · No Comments · Authority Blogging

In many respects marketing by word of mouth can be said to be the “hidden statistic” for all programs, as it’s well near impossible to actually gauge the effectiveness of marketing done this way. Saying that, however, it should be noted that almost every product in this increasingly digital age has, at one time or another, relied on this method of marketing to increase public and corporate awareness of product or service availability.

A recent study showed that fully two thirds of online marketing is expected to be done on this basis alone in the coming year, which when coupled with the advent (in leaps and bounds) of Web 2.0 social networking and social marketing sites point towards promoting your product by word of mouth may be both more cost effective, and have an increasingly better ROI than more “traditional” online advertising media.

Consider the business model of any of the current online social networking sites. There has yet to be a successful site of this type that charges for any sort of membership, relying instead as they do on ad generated income to fuel their corporate engines. While there is not in a real sense a metric that can be used to measure the effectiveness of marketing by word of mouth, it should be noted that there is one method of knowing if your campaign is succeeding – sales.

A company or client should know from their output volume exactly what the difference between before a campaign, during a campaign and after it’s stopped. This in itself gives businesses a measurable statistic to show effectiveness of this marketing methodology. It is true that not all businesses need or desire this form of sales technique, but is also through that not one business turns away prospects garnered from the by word of mouth method either.

Whatever your business, a study completed by Hill and Knowlton in February of this year showed that decision makers are more influenced by personal experience’s (58%), with recommendations and industry reports tied at 51%. Coming in at a smaller than expected third was direct marketing at 21% with internet advertising lapsing to 17%. These figures may only reflect the purchasing habits of key decision makers, but a young lady in Oregon deciding to buy one car insurance or another IS the key decision maker for that purchase, and her buddy Becky telling her to go with this company over that company will have a greater influence than any gravel-voiced actor pushing the product in a TV advert.

In essence, this statistic can be shown to reflect into any industry, any segment or niche, if every purchaser is considered the key decision maker. This makes the resurgence of the world’s oldest sales tool a given – so get talking or tweeting, but tell everyone!

Share and Enjoy:
  • Digg
  • Bumpzee
  • del.icio.us
  • Facebook
  • Furl
  • Reddit
  • StumbleUpon
  • Google Bookmarks

Tags: ····


Authority Blogging



Northern Virginia SEO Services